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Secure connection failed

  • 7 replies
  • 0 have this problem
  • Last reply by cor-el

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Why does attempt at loading a UK Government web page (https://vehicleenquiry.service.gov.uk/) produce a "Secure connectionn failed - Error code: PR_CONNECT_RESET_ERROR" message?

I managed to load the same web page by using Chrome.

Why does attempt at loading a UK Government web page (https://vehicleenquiry.service.gov.uk/) produce a "Secure connectionn failed - Error code: PR_CONNECT_RESET_ERROR" message? I managed to load the same web page by using Chrome.

All Replies (7)

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What security software are you running? Windows home or pro? Maybe this --> https://support.mozilla.org/en-US/questions/1444114

Modified by jonzn4SUSE

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OS Name Microsoft Windows 10 Pro

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Just opened fine for me in Sheffield. I'm on Debian though so it could well be Windows thing.

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geoffrey.collinge said

OS Name Microsoft Windows 10 Pro

Try testing in Windows Sandbox (VM) to see if you have the same issue. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

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Did you try Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104 What security software are you running?

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thepillenwerfer said

Just opened fine for me in Sheffield. I'm on Debian though so it could well be Windows thing.

Debian... help this guy. https://support.mozilla.org/en-US/questions/1461330

Helpful?

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You can check the connection settings and check for possible issues with a Proxy or VPN service.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a Proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See also:

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