Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't access a person's DM on twitter/X but I can on other browsers

fragasbar
fragasbar
more options

For some reason when I enter a single person's DMs on twitter I can't see it, I just get the error message of something went wrong. I deleted cache, cookies, resetted Firefox, hard refresh, uninstalled extensions and all... still didn't work. The thing is that this doesn't happen in the app or other browsers like Edge, it only happens on Firefox for some reason, and yes it's updated in the latest version. Only way I can actually access this person's DMs is when I use the extension Old Twitter Layout... but I don't want to use that layout... so I'm not sure what is happening.

I would appreciate the help, please.

For some reason when I enter a single person's DMs on twitter I can't see it, I just get the error message of something went wrong. I deleted cache, cookies, resetted Firefox, hard refresh, uninstalled extensions and all... still didn't work. The thing is that this doesn't happen in the app or other browsers like Edge, it only happens on Firefox for some reason, and yes it's updated in the latest version. Only way I can actually access this person's DMs is when I use the extension Old Twitter Layout... but I don't want to use that layout... so I'm not sure what is happening. I would appreciate the help, please.
Attached screenshots

All Replies (1)

GerardoPcp04
GerardoPcp04
  • Top 10 Contributor
more options

Hola Su consulta fue redirigida al foro en Español. Este problema solo ocurre con un usuario en particular? DM son mensajes de X (Twitter) ? Probaste: https://support.mozilla.org/es/kb/Protecci%C3%B3n-contra-el-rastreo-mejorada-en-Firefox-para-escritorio#w_que-hacer-si-un-sitio-no-funciona Gracias

Modified by GerardoPcp04