Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

supernova upgrade mailbox view problem

  • 4 replies
  • 0 have this problem
  • 6 views
  • Last reply by cates_db

more options

I can switch the mailbox view to 'unread' but if I switch to a different mailbox it is always in a view 'all' condition even when it had previously been switched to 'unread'.

I can switch the mailbox view to 'unread' but if I switch to a different mailbox it is always in a view 'all' condition even when it had previously been switched to 'unread'.

Chosen solution

Fixed it. Don't use the quick "View" button (top bar ('Get Messages" "Write" etc) but with the mailbox folder to be modified selected click on the 'View' button on the second bar ("File" "Edit" etc) then click "Threads" and "Unread". Done.

Read this answer in context 👍 0

All Replies (4)

more options

Did you click the pin icon to maintain the filter for other folders (see picture)?

more options

It mostly soled the problem but It took a bit to get the filter bar to appear as in your image. Is there away to have the pinned filter to apply to some mailboxes and not others?

more options

I don't think the pin can be applied to selected folders, but you could create saved searches in each account to have custom filters. File/New/Saved Search.

more options

Chosen Solution

Fixed it. Don't use the quick "View" button (top bar ('Get Messages" "Write" etc) but with the mailbox folder to be modified selected click on the 'View' button on the second bar ("File" "Edit" etc) then click "Threads" and "Unread". Done.