Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Upgraded from 102.15.1 to 115.2.2, now not displaying 'Local Folders'

  • 7 replies
  • 0 have this problem
  • 6 views
  • Last reply by RWM2

more options

Upgraded from 102.15.1 to 115.2.2, now only displaying IMAP and NEWS, but no 'Local Folders'

C:\Users\Robert\AppData\Roaming\Thunderbird\Profiles\s897gjzg.default-release\Mail\Local Folders

The folders and files appear to be still there (above, and see images), but not displayed.

Filtering of IMAP messages is distributing messages to appropriate sub-folders within 'Local Folders', but once there, they can't be displayed.

How can I recover them?

Thanks.

Upgraded from 102.15.1 to 115.2.2, now only displaying IMAP and NEWS, but no 'Local Folders' C:\Users\Robert\AppData\Roaming\Thunderbird\Profiles\s897gjzg.default-release\Mail\Local Folders The folders and files appear to be still there (above, and see images), but not displayed. Filtering of IMAP messages is distributing messages to appropriate sub-folders within 'Local Folders', but once there, they can't be displayed. How can I recover them? Thanks.
Attached screenshots

Chosen solution

Did you by chance enable Hide Local Folders (see picture)?

Read this answer in context 👍 0

All Replies (7)

more options

Thunderbird Splash Page, without 'Local Folders'

more options

Chosen Solution

Did you by chance enable Hide Local Folders (see picture)?

more options

Interesting. But that display isn’t what I’m seeing. There is only the IMAP server and the NEWS server. No ‘Local Folders’, and nothing to toggle there. Where would this toggle be? Thanks.

more options

The picture in my first reply shows the menu when the ... icon next to the New Message button is clicked. It's visible on your splash page picture.

more options

Thanks again. I’ll take a look when I get to the office. What’s odd is I converted two TB instances on two separate machines and one converted just fine, while this one hasn’t, completely, yet.

I should clarify that the two instances are separate Mail protocols, one IMAP, one POP3.

Thanks again.

more options

And one more clarification, both 115 replacements/upgrades were downloaded from the running 102 instances via the Help menu, then self-installed by rebooting TB, without toggling anything from the existing working 102 instances. So if some option was toggled, it was apparently done by the upgrade.

Thanks again.

more options

Well, that toggle was indeed set to 'hide Local Folders', a very powerful toggle that I was unaware existed, which must have self-set, because it wasn't displaying that way prior to the upgrade.

Many thanks for your assistance!