Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox asks to save passwords it already has saved

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by cor-el

more options

TLDR: Firefox offers me to save the credentials that are already saved.

I have saved passwords on Firefox. In order to log into my email, I use the saved log in credentials (which means I do not need to type out the credentials). It allows me to sign in, as expected, except that it asks me to save (again) the credentials, as if I have filled in the credentials manually for the first time.

I have Firefox 117.0 on Windows 11 computer.

Thank you.

TLDR: Firefox offers me to save the credentials that are already saved. I have saved passwords on Firefox. In order to log into my email, I use the saved log in credentials (which means I do not need to type out the credentials). It allows me to sign in, as expected, except that it asks me to save (again) the credentials, as if I have filled in the credentials manually for the first time. I have Firefox 117.0 on Windows 11 computer. Thank you.

All Replies (1)

more options

It is possible that you did save the login for a different origin (protocol and hostname) and Firefox wants to save the login for another domain, so maybe check that in about:logins.

Current Firefox releases include subdomains as a suggestion in the drop-down list. You can set signon.includeOtherSubdomainsInLookup on the about:config page to disable/enable this feature to show subdomains.