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Thunderbird no longer getting new emails.

  • 2 replies
  • 1 has this problem
  • 65 views
  • Last reply by dmack574

dmack574
dmack574
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My email provider changed to a new system. After updating the server settings, no new messages are retrieved into Thunderbird and I'm not being prompted to enter a new password. Since I changed the password in the web mail in my browser, I was expecting Thunderbird to prompt me for a new password.

I'm using POP3. Server name is pop.inbox.com, port 995 Security is SSL/TLS with Normal password auth method.

I've upgraded to the latest version of Thunderbird: 115.2.0 (64-bit).

Is there a way to do a connection test to verify the server settings are correct?

My email provider changed to a new system. After updating the server settings, no new messages are retrieved into Thunderbird and I'm not being prompted to enter a new password. Since I changed the password in the web mail in my browser, I was expecting Thunderbird to prompt me for a new password. I'm using POP3. Server name is pop.inbox.com, port 995 Security is SSL/TLS with Normal password auth method. I've upgraded to the latest version of Thunderbird: 115.2.0 (64-bit). Is there a way to do a connection test to verify the server settings are correct?

Chosen solution

I rechecked the Inbox web site and they changed their settings for POP mail sometime between when I submitted this question and today. I'm now able to retrieve emails after changing the server settings in Thunderbird.

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All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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According to their website, you have the correct settings. Did you delete the old password from Saved Passwords in Settings/Privacy & Security, restart TB, and then enter the new one when prompted?

dmack574
dmack574 Question owner
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Chosen Solution

I rechecked the Inbox web site and they changed their settings for POP mail sometime between when I submitted this question and today. I'm now able to retrieve emails after changing the server settings in Thunderbird.