Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

FF loses previous sessions very often after an update. Lost a week of work today. Updates pending turn FF into molasses.

  • 2 replies
  • 0 have this problem
  • 5 views
  • Last reply by Paul

e_hiteshew
e_hiteshew
more options

These problems have been going on for five years now. A forced update I did not accept turns ff into molasses, freezes -pages slowing sys. So have to restart, and when reopening and expecting my previous sesh, I get a session from a week ago. Cannot find the JSON file and it is unclear how to get it to load even if I found it. I have done it a few times but very difficult.

These problems have been going on for five years now. A forced update I did not accept turns ff into molasses, freezes -pages slowing sys. So have to restart, and when reopening and expecting my previous sesh, I get a session from a week ago. Cannot find the JSON file and it is unclear how to get it to load even if I found it. I have done it a few times but very difficult.

All Replies (2)

Dropa
Dropa
more options

Have you looked here for the JSON file?

https://support.mozilla.org/en-US/questions/1189759 https://support.mozilla.org/en-US/questions/1375713

If there is no backup of JSON file then there's nothing much more that can be done to fix the data loss. This is why one should make a bookmark so they can go back and start where they last ended.

Modified by Dropa

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

This support article should help:

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down