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Thunderbird mozilla download

  • 3 replies
  • 1 has this problem
  • 8 views
  • Last reply by david

geofft46
geofft46
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I have Thunderbird Mozilla on my PC and a laptop. ‘I am trying to install Thunderbird on a new laptop. I downloaded the files ok. When trying to setup it continually says "checking password". It is stuck there. I have tried uninstalling and downloading a few times. Please help

I have Thunderbird Mozilla on my PC and a laptop. ‘I am trying to install Thunderbird on a new laptop. I downloaded the files ok. When trying to setup it continually says "checking password". It is stuck there. I have tried uninstalling and downloading a few times. Please help

All Replies (3)

david
david
  • Top 10 Contributor
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When entering basics for you account, OMIT entering the password. That usually does it. Thunderbird sometimes gets stuck there. After the account has been confirmed, then enter your password.

geofft46
geofft46 Question owner
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Hi David, This got me a step closer. I can now open Thunderbird but it is not receiving emails. I have had the message "login to server imap.talktalk.net failed." Any Suggestions Please

david
david
  • Top 10 Contributor
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That error usually happens when the server setup isn't correct. You could check with them or post all settings here in hope that someone knows the proper setup for talktalk