We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

don't want to save .kmz

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Terry

allisonelizabethshaw
allisonelizabethshaw
more options

I have selected the following settings to no avail:

"Choose how Firefox handles the files you download form the web or the applications you use while browsing:" I have set every file type to "always ask", yet when I click on a .kmz, it always prompts me to save it when I want to open it with Google Earth instead. I also tried the setting to default to opening with Google Earth, yet it still prompted me to save the file. I have rebooted to try to make this setting kick in and still no luck. Perhaps this is because the option on the Firefox list is .kml, not .kmz? How do I get it to give me a choice or default to opening with Google Earth?

I have selected the following settings to no avail: "Choose how Firefox handles the files you download form the web or the applications you use while browsing:" I have set every file type to "always ask", yet when I click on a .kmz, it always prompts me to save it when I want to open it with Google Earth instead. I also tried the setting to default to opening with Google Earth, yet it still prompted me to save the file. I have rebooted to try to make this setting kick in and still no luck. Perhaps this is because the option on the Firefox list is .kml, not .kmz? How do I get it to give me a choice or default to opening with Google Earth?

Chosen solution

You could try the procedure outlined in the link below. https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file#w_changing-download-actions

If need be, there is a temporary fix. Change a preference in about:config to false. https://support.mozilla.org/en-US/questions/1370494 https://support.mozilla.org/en-US/kb/about-config-editor-firefox

Read this answer in context 👍 0

All Replies (1)

Terry
Terry
more options

Chosen Solution

You could try the procedure outlined in the link below. https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file#w_changing-download-actions

If need be, there is a temporary fix. Change a preference in about:config to false. https://support.mozilla.org/en-US/questions/1370494 https://support.mozilla.org/en-US/kb/about-config-editor-firefox