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Nothing Loads

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by James

perksgwydion
perksgwydion
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My Firefox stopped working and now no pages load, cant access the setting, passwords, etc. i can write an adress in the search bar but it just wont load, no endless loading just a greyed out icon. I Have reinstalled firefox multipletimes aswell as refreshed it.

My Firefox stopped working and now no pages load, cant access the setting, passwords, etc. i can write an adress in the search bar but it just wont load, no endless loading just a greyed out icon. I Have reinstalled firefox multipletimes aswell as refreshed it.
Attached screenshots

Chosen solution

Do you use Webroot (security software)?

Webroot has been identified as blocking 64-bit Firefox 97 from running properly:

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All Replies (3)

TyDraniu
TyDraniu
  • Top 25 Contributor
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Chosen Solution

Do you use Webroot (security software)?

Webroot has been identified as blocking 64-bit Firefox 97 from running properly:

FredMcD
FredMcD
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bg07901 said
After consulting with WebRoot, they advised this was a known issue. The fix was to remove and reinstalled the WebRoot application.
James
James
  • Top 25 Contributor
  • Moderator
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https://www.mozilla.org/firefox/97.0.1/releasenotes/

Fixed Works around problems with WebRoot SecureAnywhere antivirus rendering Firefox unusable in some situations