We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Shortcut tiles not displaying thumbnail pictures

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by schijtmail

more options

Hello all, Yesterday I tried to add another website to the rows of shortcuts. As usual I entered the Title, the website url and another url for the custom image location(optional)

However, this time after clicking the Preview button it does display an image, BUT after clicking the Save button it does not display the thumbnail image on the actual tile.

I tried it now with several different websites and NONE are displaying the images. I do have three rows of shortcut tiles with websites that DO display the thumbnail image but those are all from a few weeks back.

Why is this suddenly not working correctly any more??

Hello all, Yesterday I tried to add another website to the rows of shortcuts. As usual I entered the Title, the website url and another url for the custom image location(optional) However, this time after clicking the Preview button it does display an image, BUT after clicking the Save button it does not display the thumbnail image on the actual tile. I tried it now with several different websites and NONE are displaying the images. I do have three rows of shortcut tiles with websites that DO display the thumbnail image but those are all from a few weeks back. Why is this suddenly not working correctly any more??

All Replies (1)

more options

Just a follow up asking if anyone has a solution to this problem?