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forgot password and I don't remember creating a recovery key

  • 1 reply
  • 1 has this problem
  • 19 views
  • Last reply by Paul

vouge40
vouge40
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I forgot my password and I don't remember creating a recovery key. I recently bought a laptop and I don't remember my password. I don't wwant to lose any data that was stored. Is there another way to verify my account and recover my password?

I forgot my password and I don't remember creating a recovery key. I recently bought a laptop and I don't remember my password. I don't wwant to lose any data that was stored. Is there another way to verify my account and recover my password?

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

Without your password or recovery key, it will not be possible to access your account without losing any data in it.