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Thunderbird internet

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Stans

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I can receive mail but I am unable to send an. email or reply to an email. After I have composed a message and hit the send button the following message pops up. "ALERT". "The size of the message you ar trying to send exceeds a temporary size limit of the server. The message was not sent; Try to reduce the message size or wait some time and try again. The server responded 4.7.1<unkown[50.132.56]>: Client host rejected 50.34.132.56 exceeded hourly recipient threshold." I get this pop-up regardless if I have sent a 1 word text or several paragraphs. I have contacted my server(Frontier) and they had me do a test and it is not a server issue. They referred me to you. Please help!

I can receive mail but I am unable to send an. email or reply to an email. After I have composed a message and hit the send button the following message pops up. "ALERT". "The size of the message you ar trying to send exceeds a temporary size limit of the server. The message was not sent; Try to reduce the message size or wait some time and try again. The server responded 4.7.1<unkown[50.132.56]>: Client host rejected 50.34.132.56 exceeded hourly recipient threshold." I get this pop-up regardless if I have sent a 1 word text or several paragraphs. I have contacted my server(Frontier) and they had me do a test and it is not a server issue. They referred me to you. Please help!

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blpetersen said

They referred me to you.

Of course they did. Providers hardly ever acknowledge a misconfiguration on their end. Anyway, how did they have you test it? I hope the test wasn't to send a message via webmail, because webmail does not use the same protocol as Thunderbird to send emails. That alert message is coming from your provider's server, Thunderbird is simply relaying it to you as received from the server. It's an SMTP error message and has a fairly recent history of blame passing by Frontier as evident here https://answers.microsoft.com/en-us/outlook_com/forum/all/server-error-452-471-exceeded-hourly-recipients/1305b07d-8dd7-43a9-8907-fcac02464f84