We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Help from support needed

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

gkf1
gkf1
more options

bold textI have tried many of suggestions, listed and I also recevied a previous answer from support but did not help...I have always used Firefox, why can this not be fixed.....can't load pictures that are with stories on news or pictures on facebook ....can't play any games due tooooo slowness..please help!bold text

'''bold text'''I have tried many of suggestions, listed and I also recevied a previous answer from support but did not help...I have always used Firefox, why can this not be fixed.....can't load pictures that are with stories on news or pictures on facebook ....can't play any games due tooooo slowness..please help!'''bold text'''

All Replies (2)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/fix-problems-images-not-show