We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This Video File Cannot Be Played. (Error Code: 232011)

more options

Hello,

I can`t look the video "Payithat Abdul Hamid" on website KayiFamily.com on my tabet. Error message This Video File Cannot Be Played (Error Code: 232011) appears. Other browsers don't work as well, but they don't show this error message. Tell me please how to solve this problem on firefox browser.

Thank you have a nice day. Jennet

Hello, I can`t look the video "Payithat Abdul Hamid" on website ''KayiFamily.com'' on my tabet. Error message This Video File Cannot Be Played ('''Error Code: 232011''') appears. Other browsers don't work as well, but they don't show this error message. Tell me please how to solve this problem on firefox browser. Thank you have a nice day. Jennet

All Replies (1)

more options

Hi Jennet,

Fix 1: Many users on firefox were able to resolve the error code 232011 by disabling their browser extensions.

  • Open Firefox and click on the setting icon from the top right side of the screen.
  • Now from the bottom left side click on extensions and themes.
  • Choose extensions from the left side of the screen.
  • Now in the manage your extensions section disable the extension or add-ons one by one to see which one resolves the error code 232011 on your firefox browser.

Fix 2: Many times clearing cache and cookies on your browser fixes errors like 232011. If you’ve not cleared your browser cookies for a long time then you can face this videos cannot be played on your browser. Clearing these corrupted cookies and cache from your browser will fix the error code 232011.

  • Open the Firefox browser and click on the Settings icon from the top right side.
  • From the left side click on privacy and security.
  • Scroll down to the cookies and site data section and click on the clear data button.
  • Select cookies and cached data and click on the clear button.
  • Click on clear now to confirm.

Also see : https://droidtheory.com/fix-error-code-232011/