We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

syncing Authenticating

user2775255
user2775255
more options

I am trying to sync when I get qr code it wants me to enter 6 digit code.

I go to the 2 fa authenticator app I've dowloaded on my android phone and have to add FF

I then go to my FF account => security=> recovery key it tells me it enabled therfore not showing the qr code for the 2 fa authenticator app.

On 2 fa authenticator app add manually: needed is Service name Service key Service account

Please advise; How to get qr code for 2 fa authenticator app (prefered) and /or what to add in: Service name Service key Service account

Thnak you

I am trying to sync when I get qr code it wants me to enter 6 digit code. I go to the 2 fa authenticator app I've dowloaded on my android phone and have to add FF I then go to my FF account => security=> recovery key it tells me it enabled therfore not showing the qr code for the 2 fa authenticator app. On 2 fa authenticator app add manually: needed is Service name Service key Service account Please advise; How to get qr code for 2 fa authenticator app (prefered) and /or what to add in: Service name Service key Service account Thnak you

All Replies (1)

Mohamed Adnan
Mohamed Adnan
more options

Hi

For setting up 2 factor authentication follow this

https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication

Use the apps shown in article