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Updated Windows, now whenever I open Firefox it won't load any pages.

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

tom.divers9
tom.divers9
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I recently updated Windows, and now Firefox is refusing to load any webpages. Whenever I try to load a page nothing happens and the main part of the webpage fails to load and the main body of the browser is grey and empty.

It also won't load the Options menu. Uninstalling and reinstalling hasn't changed anything.

This issue doesn't happen in my other browsers.

I recently updated Windows, and now Firefox is refusing to load any webpages. Whenever I try to load a page nothing happens and the main part of the webpage fails to load and the main body of the browser is grey and empty. It also won't load the Options menu. Uninstalling and reinstalling hasn't changed anything. This issue doesn't happen in my other browsers.

All Replies (2)

FredMcD
FredMcD
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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

FredMcD
FredMcD
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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia