Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since July 1, 2020: Paypal, Gmail + other sites hang in a loop, won't load

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

JewelDole
JewelDole
more options

Since about July 1, 2020, Paypal, Gmail and other sites started hanging up in a loop every time I went there. And I mean directly, not just from Ebay, etc. My Gmail - same thing. Just hung up forever instead of loading.

My old phone was faster.

I thought maybe it was my version being old - but nope - updated to the latest FF and still - this. I don't have a lot of add-ons, and didn't add any for a long time either - just this popping out of nowhere.

Thanks

Since about July 1, 2020, Paypal, Gmail and other sites started hanging up in a loop every time I went there. And I mean directly, not just from Ebay, etc. My Gmail - same thing. Just hung up forever instead of loading. My old phone was faster. I thought maybe it was my version being old - but nope - updated to the latest FF and still - this. I don't have a lot of add-ons, and didn't add any for a long time either - just this popping out of nowhere. Thanks

All Replies (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link}
by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}