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After installing the new version I can no longer save bookmarks into folders. Also clicking the star icon does nothing.

  • 13 replies
  • 2 have this problem
  • 1 view
  • Last reply by Tenax

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using version 68.0.2 (64-bit) and Windows 10. I've tried opening all bookmarks and clicking on the bookmark and dragging to the folder I want to store it. It doesn't work.

using version 68.0.2 (64-bit) and Windows 10. I've tried opening all bookmarks and clicking on the bookmark and dragging to the folder I want to store it. It doesn't work.

Chosen solution

I did a reboot and restart of firefox and it works now. thanks for the help!

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[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

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> Task: checkIntegrity - Unable to check favicons.sqlite integrity: [Exception... "Could not open connection to C:\Users\Daddy\AppData\Roaming\Mozilla\Firefox\Profiles\o7dh8p5d.default-1550329305468\favicons.sqlite: 2153971713" nsresult: "0x80630001 (NS_ERROR_STORAGE_BUSY)" location: "JS frame :: resource://gre/modules/Sqlite.jsm :: openConnection/</< :: line 985" data: no] > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats

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I did a reboot and restart of firefox and it works now. thanks for the help!

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That was very good work. Well done. Please flag your last post as Solved Problem as this could help others with similar problems.

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Not sure if I am doing this right? Got a reply to my problem about not being able to 'Save' things. I have tried shutting-down and restarting - and it works - just for that day. I am now restarting at lunchtime and it is OK. It just seems to get tired midday....?? Thanks to who replied to me.

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Tenax Can you give me the link to your question?

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Re: link - is this what you want? Hi Tenax, We just wanted to let you know that jc8952 has found a solution to a Firefox question that you're following. The question: 'After installing the new version I can no longer save bookmarks into folders. Also clicking the star icon does nothing.' was marked as solved by its asker, jc8952. Did this answer also help you? Did you find another post more helpful? Let other Firefox users know by voting next to the answer. View the solution Did you know that jc8952 is a Firefox user just like you? Get started helping other Firefox users by browsing questions -- you might just make someone's day!

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On that message, click on View the solution

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@ Tenax

Did you had problems reported with places.sqlite when you clicked "Verify Integrity" on the about:support page ?

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Everything is working after doing a reinstall.

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Everything is working after doing a reinstall.

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That was very good work. Well done.

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Seems to be OK now. Thanks.