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why cant i install extensions

  • 4 replies
  • 3 have this problem
  • 26 views
  • Last reply by kiswono

Brightfame
Brightfame
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i try to install an extension and says it was unable to connect. for ANY extension. this breaks your browser and makes me want to reconsider browsing options.

i try to install an extension and says it was unable to connect. for ANY extension. this breaks your browser and makes me want to reconsider browsing options.

Chosen solution

Hi kiswono, you mentioned "downloading but nothing happened afterwards." Could you clarify what you see?

Do you see an unable to connect error, or extension appear to be corrupted error, or no error message?

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All Replies (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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The Add-ons team and "Cloud Operations" are working on a fix for this. Until then, we don't have a workaround.

kiswono
kiswono
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me too, downloading but nothing happened afterwards..

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Chosen Solution

Hi kiswono, you mentioned "downloading but nothing happened afterwards." Could you clarify what you see?

Do you see an unable to connect error, or extension appear to be corrupted error, or no error message?

kiswono
kiswono
more options

it's a bit random most of the time after the install button clicked nothing happened sometimes, there's confirm to install, but after clicking confirmation, nothing happened sometimes, there's download progress, but after it completed, nothing happened

nevermind, I'm going back to chrome '__')