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Where do I find the troubleshooting information page?

  • 5 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

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Click the menu button , click help and select Troubleshooting Information. You will be taken to a page with the address about:support.

Where do I find this page indicated above?

Click the menu button , click help and select Troubleshooting Information. You will be taken to a page with the address about:support. Where do I find this page indicated above?

All Replies (5)

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Hi

If you type about:support into the address bar and press [Enter], you should see the troubleshooting information page.

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Seburo said

Hi If you type about:support into the address bar and press [Enter], you should see the troubleshooting information page.
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I typed 'about:support' into the address bar and got 'well that didn't work'.

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about:support without the '

try about:about as valid about: urls for the version are listed there.

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It is possible to block the about:support page with a policy or GPO, so may that is preventing you from opening this page. Some other about pages can be blocked as well. You can check the about:policies#active page to see whether policies are active.