Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

write screen starts with gibberish

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Toad-Hall

more options

when i click Write to compose new email I get a screen filled with gibberish

when i click Write to compose new email I get a screen filled with gibberish
Attached screenshots

All Replies (1)

more options

I notice there is a signature separator -- shown. Therefore the gibberish is something derived from a signature which is being auto added.

Do you use a signature html file or have you created and added a signature in the Account Settings for the account ?

Do you use a template which includes a signature? This may a template created using an addon extension.

Right click on mail account in Folder pane and select 'Settings' If anything is in the 'Signature Text' text box then clear that text box and click on 'OK'.