The media playback was aborted due to a corruption problem or because the media used features your browser did not support.
Hello,
While trying to watch "big" mp4 files, I get the error:
The media playback was aborted due to a corruption problem or because the media used features your browser did not support.
Smaller files seem to work fine. The problem seem to start around 3-4 GB.
Things I tried:
- Safe mode
- Refresh firefox
- Completely wipe and reinstall, the problem remains.
Since I was due for an OS upgrade, I upgraded to High Sierra. Fresh install (wiped the disk), fresh Firefox install, and the problem remains.
Chrome will load it up after 2-3 seconds. Safari gives the same error.
The file also works in all the players I tried: VLC 1.x, VLC 2.x, VLC 3.x, MPV, MplayerX.
So to recap: Fresh High Sierra install, fresh Firefox install (without sync - no addons), unable to read MP4 files bigger than 3-4 GB.
Help?
Modified by Ishtar
Chosen solution
Yes I posted after restoring the profile, but after testing.
I encode my own videos so I cannot share them. The problem is with AAC. Firefox doesn't appear to like AAC in big files. Changing to MP3 solved the issue, although quality suffers.
Read this answer in context 👍 0All Replies (5)
Hi, please try this : Profile : Make a new one and test ...:
As your Profile is cluttered with old add-ons/Extensions ++
No, as mentioned later I reinstalled without sync or addons when I reinstalled the OS.
Ishtar said
Hello, While trying to watch "big" mp4 files, I get the error: The media playback was aborted due to a corruption problem or because the media used features your browser did not support.
Since we have no idea where your getting this stream or what services it is no one can see or test the problem out.
Ishtar said
No, as mentioned later I reinstalled without sync or addons when I reinstalled the OS.
I mentioned a New Profile as when I look at the date supplied when you made the question I see active and inactive Extensions :
Active app.telemetry Page Speed Monitor 17.1.10 (jid0-OqxcSY9VMeMm8jJqJYy5KM0nmS8@jetpack) Cookie-Editor 1.6.0.0 ({c3c10168-4186-445c-9c5b-63f12b8e2c87}) Disable JavaScript 2.2.3 ({41f9e51d-35e4-4b29-af66-422ff81c8b41}) Forget Me Not - Forget cookies & other data 1.0.3 ([email protected]) IP Address and Domain Information 4.0.1.1 (jid0-jJRRRBMgoShUhb07IvnxTBAl29w@jetpack) Snap Links 3.1.2.4 ([email protected]) Tampermonkey 4.7.5788 ([email protected]) uBlock Origin 1.16.20 ([email protected])
Inactive Firebug 2.0.19 ([email protected]) (Inactive) Free Visio Viewer (Mac, Windows, Linux) 4.0 (jid0-3uZ3BaNBn8N0eej5ThAAoBGd4SA@jetpack) (Inactive) GNOME Shell integration 10.1 ([email protected]) (Inactive) Jitsi Desktop Streamer 0.1.1 ([email protected]) (Inactive) NoScript 10.1.9.1 ({73a6fe31-595d-460b-a920-fcc0f8843232}) (Inactive) Password Exporter 1.3.4 ({B17C1C5A-04B1-11DB-9804-B622A1EF5492}) (Inactive) Pushbullet 335 (jid1-BYcQOfYfmBMd9A@jetpack) (Inactive) Session Manager 0.8.1.13 ({1280606b-2510-4fe0-97ef-9b5a22eafe30}) (Inactive) Tab Auto Reload 3.1.0 ([email protected]) (Inactive) Warn Before Quit 0.8.0 (jid1-7OsjI9sxTAYQNg@jetpack) (Inactive) YouTube High Definition 63.1.5 ({7b1bf0b6-a1b9-42b0-b75d-252036438bdc}) (Inactive)
It is how we use the information supplied to come to conclusions as to what questions to ask or what could be conflicting.
So reply back as I do not have a answer myself but was letting you know why I asked that.
Chosen Solution
Yes I posted after restoring the profile, but after testing.
I encode my own videos so I cannot share them. The problem is with AAC. Firefox doesn't appear to like AAC in big files. Changing to MP3 solved the issue, although quality suffers.