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after i downloaded the newest version of firefox, all icons and images from my outlook office email are not appearing (i.e the flag icon, the delete icon, etc)

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  • Last reply by cor-el

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Hello

The small Icons in my outlook office email are not showing, like the flag icon, delete icon, etc. this started after i updated firefox and i don't know how to fix it please advise

Hello The small Icons in my outlook office email are not showing, like the flag icon, delete icon, etc. this started after i updated firefox and i don't know how to fix it please advise

All Replies (2)

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HI, was this a update or a install ?

Some people need a little help here, is this on your system or is it online for Outlook ?

No information was supplied regarding Extensions please list.

No information on Security Software.

Please try this : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

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Special icons are usually supplied by a special icon font that is downloaded from the server (@font-face) You may see little boxes with the hex code of the character if you do not have a font installed that covers this Unicode range.

You can check gfx.downloadable_fonts.enabled on the about:config page and make sure it is set to true (if necessary double-click the line to toggle its value to true).

Make sure you allow pages to choose their own fonts.

  • Options/Preferences -> General: Fonts & Colors -> Advanced
    [X] "Allow pages to choose their own fonts, instead of my selections above"

Firefox shows the shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.