Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I keep getting Secure Connection Failed The connection to www.amazon.com was interrupted while the page was loading.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

ashbash
ashbash
more options

I've been looking around for at least an hour how to fix this I've tried command prompt, I've cleared cookies, I've gone into the advanced settings where it says that it will "possibly void the warranty"

I'm lost. Please help.

I've been looking around for at least an hour how to fix this I've tried command prompt, I've cleared cookies, I've gone into the advanced settings where it says that it will "possibly void the warranty" I'm lost. Please help.

All Replies (1)

FredMcD
FredMcD
more options

I had no problem with the link.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

http://kb.mozillazine.org/Error_loading_websites

https://www.bing.com/search?q=web+site+access+denied