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I can't get into my Sky Yahoo Mail it keeps saying. it's timed out?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Mkll

JudeL
JudeL
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A couple of days ago when I went in to sign in to my Sky Yahoo Mail after a short while it came up with the following message:-

The connection has timed out

The server at ogwam.sky.com is taking too long to respond. 

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Please advise why this has suddenly started happening and what I can do to correct it as I prefer to use Firefox to access my email.

A couple of days ago when I went in to sign in to my Sky Yahoo Mail after a short while it came up with the following message:- The connection has timed out The server at ogwam.sky.com is taking too long to respond. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. Please advise why this has suddenly started happening and what I can do to correct it as I prefer to use Firefox to access my email.

All Replies (1)

Mkll
Mkll
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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.