Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot view taobao pics, FF version 56.02

  • 10 replies
  • 1 has this problem
  • 2 views
  • Last reply by Shadow110

more options

Check the link below https://shop34800179.taobao.com/shop/view_shop.htm?spm=a1z0d.6639537.1997196601.1.6d1ceff0QhhGEa&user_number_id=67500351

can you see the pictures above the items from right? I can see blank square only but can see the picture if I click into the items. do not have the problems so far, is it due to FF 56.02? tried fresh installation, refresh, disable the Eset.

Check the link below https://shop34800179.taobao.com/shop/view_shop.htm?spm=a1z0d.6639537.1997196601.1.6d1ceff0QhhGEa&user_number_id=67500351 can you see the pictures above the items from right? I can see blank square only but can see the picture if I click into the items. do not have the problems so far, is it due to FF 56.02? tried fresh installation, refresh, disable the Eset.

All Replies (10)

more options

see screen below

more options

Hi  !

I can see all images, so would you please take a look at this article :

Fix problems that cause images not to show

more options

Note that these images are loaded via JavaScript.

You can right-click and select "Inspect Element" to open the builtin Inspector with this element selected.

<img data-ks-lazyload="//img.alicdn.com/bao/uploaded/i4/67500351/TB2TPEmcbaI.eBjSszdXXaB6XXa_!!67500351.jpg_240x240.jpg" src="//assets.alicdn.com/s.gif" alt="包邮 中小型鹦鹉保暖鸟屋/保温鸟窝/过冬窝/鸟吊床/繁殖箱 批 发">

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (e.g. Adblock Plus, NoScript, Ghostery, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version
more options

Happy112 said

Hi  ! I can see all images, so would you please take a look at this article : Fix problems that cause images not to show

read this article and even tried refresh, still not working, using eSet and disabled during test.

more options

You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" to reload the page and bypass the cache to generate a fresh log.

more options

tried fresh installation of win10 pro X64 with FF default profile, still same problem.

Checked Network Monitor and noticed a lot of 302 for image and reported to TAOBAO to see how.

more options

Happy112 said

Hi  ! I can see all images, so would you please take a look at this article : Fix problems that cause images not to show

tried fresh installation of win10 pro X64 with FF default profile, still same problem. may I know your OS and FF version?

more options

oldman1881 said

May I know your OS and FF version?

Sure : Windows 10 - Firefox version 56.0.2

more options

Happy112 said

oldman1881 said
May I know your OS and FF version?

Sure : Windows 10 - Firefox version 56.0.2

my FF is 56.02 too. strange!!! I restore few C: drive Images and still not working. do you have any 303 in Network Monitor mode?

Modified by oldman1881

more options

Can try this https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently

Suggest create a new profile https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Might want to wait for this : https://www.theinquirer.net/inquirer/news/3020724/firefox-quantum-everything-you-need-to-know-ahead-of-next-weeks-release

Note : Firefox 57 Quantum release date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : Legacy Extensions will be disabled and or removed.

Please let us know if this solved your issue or if need further assistance.