Thunderbird will not store contacts in new address book folder I create beyond 6 names, why?
When I try to save new contacts in my Thunderbird Address Book on a folder I create, it does not save them, it puts everything into the "collected Addresses" folder. I will not even let me drag and drop them into the folder from "collected addresses", it shows nothing. I try to manually type them into the folder, and nothing, no contact. HELP!
All Replies (8)
Please post an image showing the 'Address Book' window.
Please make sure all address books and mailing lists/sub groups are clearly shown in left pane. Tell us the name of the 'new address book' which will not receive contacts.
re :When I try to save new contacts in my Thunderbird Address Book
When you want to add a new contact, please tell us step by step exactly the process you are using as there are various methods. Please include any images which show what options you selected when wanting to add new contact to specified address book.
Do you find the new contact is ONLY added to 'Collected addresses' address book after you have sent the email?
I am highlighting the "Coffee Business" book I created then clicking on New contact and adding the information and saving it.
It is putting it now in the "personal address book" not in the coffee business book. I tried to drag and drop it from personal to coffee but it will not do it. see attached.
Thanks.
Tom
'Coffee Business' is a mailing list, not an address book. To add a contact, double click 'Coffee Business' and enter a contact at the cursor; address autocomplete will suggest entries as you type. Or, to add a contact that is already in Personal Address Book, select PAB in the left pane, select the contact(s) in the right pane, then drag the contacts onto the 'Coffee Business' icon in the left pane.
I tried both ways and its in the edit menu now but not in the list when I click on Coffee Business on the left pane. (See picture)
Close the Edit Coffee Business window, unless you wish to type in (not drag and drop) a contact. If the contact is already in Personal Address Book, drag and drop contacts from PAB to the Coffee Business icon, not the Edit Coffee Business window.
If I create a new folder calling it "Test" I can drag and drop about 3 email addresses before it stops, and it only shows me one in the list.. see picture.
See the attached picture: 'john doe' is a contact in the 'testing' address book. To add 'john doe' to the list3 mailing list, drag and drop it onto the list3 icon.
