Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

acrobat dc create pdf not working firefox 54.0.1

  • 26 replies
  • 2 have this problem
  • 1 view
  • Last reply by Happy112

more options

Hello, I recently purchased a new laptop and loaded it with the newest version of Firefox 54.0.1 32-bit And loaded Acrobat DC Pro but the add-on for acrobat dc create pdf is disabled and not working. I have it loaded on my other laptops and it is working fine with the same version of Windows 10 and same version of Firefox. Both laptops are running Windows 10 x64 Home.

Do I need to Uninstall Acrobat DC Pro for Windows. Is there something that I need to do differently since it is working fine on one laptop and not the other?

Is there anyone that can help me out with this issue?

Hello, I recently purchased a new laptop and loaded it with the newest version of Firefox 54.0.1 32-bit And loaded Acrobat DC Pro but the add-on for acrobat dc create pdf is disabled and not working. I have it loaded on my other laptops and it is working fine with the same version of Windows 10 and same version of Firefox. Both laptops are running Windows 10 x64 Home. Do I need to Uninstall Acrobat DC Pro for Windows. Is there something that I need to do differently since it is working fine on one laptop and not the other? Is there anyone that can help me out with this issue?

Chosen solution

I would like to thank everyone who has offered support. Especially those individuals that help to create Add-on's for the Mozilla/Firefox community. Without them Firefox wouldn't be what it is today. I have been using Firefox since it 1st came out. The work around that I found was the following Add-On which does exactly what I want and fixes my issue with Adobe Acrobat DC Pro Create PDF from a web page.

Here is the Add-On (WebToPDF) that does exactly the same thing: https://addons.mozilla.org/en-US/firefox/addon/webtopdf/?src=search

Read this answer in context 👍 0

All Replies (6)

more options

B-Diddy said

Yeah, I guess that it what I am going to have to do. That or load an earlier version of Firefox.

In that order, will you, please   ? (Contact them first and tell them to clean up their act   -   it's in their own interest as well;   you could emphasize that   ..... )

Good luck and please, keep us posted   !

more options

Thank you Happy112 !

I will contact them, I appreciate all of your help and everyone else who has offered advice.

I know that Adobe doesn't have their stuff together. As I had this same issue when I used to own Adobe Acrobat Pro X.

more options

In the Mean time I found the following Firefox Add on that Provides me the same result that I am looking for and was getting from the Adobe Create PDF

https://addons.mozilla.org/en-US/firefox/addon/webtopdf/?src=search

more options

B-Diddy said

In the Mean time I found the following Firefox Add on that Provides me the same result that I am looking for and was getting from the Adobe Create PDF https://addons.mozilla.org/en-US/firefox/addon/webtopdf/?src=search

Well, how about that   ? ! Well done you   !!!

Does this mean that you'll kick Adobe's derrière to a faraway planet now   ?

more options

For the mean time. Once again I wish to thank you Happy112 and all of those who provided suggestions and tried to help.

Most of all I would like to thank the people that work hard and contribute to Mozilla/Firefox in creating Add-ons . Without those contributing to the development, Firefox wouldn't be what it is today. I have been using Firefox since it was 1st released.

Modified by Gmail Burhan Main Account on Firefox

more options

Thank you so much for your kind words, B-Diddy   -   it's a pleasure trying to help people like you   !

  1. 1
  2. 2