Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Color photos appear in black and white???

  • 1 reply
  • 1 has this problem
  • 14 views
  • Last reply by FredMcD

more options

I have a problem with Firefox in just one place online===>> My tumblr blog. Thre are 3 relevant screens in this blog: 1) Upload photo screen. 2) Main blog page. 3) Archive of past photo uploads. I upload ONLY color photos to this blog. In screens 1) and 3), these photos do appear in color, but the main blog page appears entirely in Black and White. Yet, if I view screen 2) with Internet Explorer, it appears in full color as do screens 1) and 3). This is a VERY Isolated problem, happening ONLY in one part of one particular website.

What's up with this?? If all screens of my tumblr blog appear in color with Internet Explorer, then why does the main blog screen appear in B&W with Firefox??? More important is the question of how to fix this VERY Localized problem. Your help would be sincerely appreciated.

Joe Kulik ... joseph.kulik.xxx@xxxxx.xxx

I have a problem with Firefox in just one place online===>> My tumblr blog. Thre are 3 relevant screens in this blog: 1) Upload photo screen. 2) Main blog page. 3) Archive of past photo uploads. I upload ONLY color photos to this blog. In screens 1) and 3), these photos do appear in color, but the main blog page appears entirely in Black and White. Yet, if I view screen 2) with Internet Explorer, it appears in full color as do screens 1) and 3). This is a VERY Isolated problem, happening ONLY in one part of one particular website. What's up with this?? If all screens of my tumblr blog appear in color with Internet Explorer, then why does the main blog screen appear in B&W with Firefox??? More important is the question of how to fix this VERY Localized problem. Your help would be sincerely appreciated. Joe Kulik ... [email protected]

Modified by cor-el

All Replies (1)

more options

Never post any personal information because an adware robot could find it, and start sending you all kinds of spam. This includes e-mail, phone, and home information.


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.