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Suddenly I cannot log in to Thunderbird. It won't take my password, which I have not changed. Option for new password is not working.

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  • Last reply by christ1

roxburyfreelibrary1
roxburyfreelibrary1
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I'm stuck in a loop where I'm continually asked for my password. now it is asked for master password for zoho.com. Is that unrelated to logging in to thunderbird? How do I get back in to my account?

I'm stuck in a loop where I'm continually asked for my password. now it is asked for master password for zoho.com. Is that unrelated to logging in to thunderbird? How do I get back in to my account?

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christ1
christ1
  • Top 25 Contributor
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now it is asked for master password for zoho.com.

Please post a screenshot of the error message. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

Did you set a master password in the first place? http://kb.mozillazine.org/Master_password

Is that unrelated to logging in to thunderbird?

You do not login to Thunderbird. You do login to your account on the server using Thunderbird.

Option for new password is not working.

Please explain what that means.

You can verify your password by logging in to your acccount via webmail.

Modified by christ1