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installed Thunderbird 45.5.0 (from 45.4.0). Now the Add-Ons pane does not work. SOLVED by Mac reboot

BrokenParrot
BrokenParrot
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MacOS - Just downloaded and installed Thunderbird 45.5.0. Now the Add-Ons pane does not work (just sits there with the loading message) and my one and only add-on no longer has a menu entry or is functioning.

Question is - is there somewhere I can download 45.4 so I can go back to that version?

Thanks

MacOS - Just downloaded and installed Thunderbird 45.5.0. Now the Add-Ons pane does not work (just sits there with the loading message) and my one and only add-on no longer has a menu entry or is functioning. Question is - is there somewhere I can download 45.4 so I can go back to that version? Thanks

Modified by Wayne Mery

Chosen solution

Seems that rebooting my Mac sorted things out. Why I do not know but things are workiung again so this is resolved thanks

Read this answer in context 👍 0

All Replies (3)

BrokenParrot
BrokenParrot Question owner
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Chosen Solution

Seems that rebooting my Mac sorted things out. Why I do not know but things are workiung again so this is resolved thanks

Matt
Matt
  • Moderator
  • Top 10 Contributor
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I will mark this as solved, but can you please post the troubleshooting information from the help menu so I can make a report to the QA folk about 45.5

BrokenParrot
BrokenParrot Question owner
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With pleasure. File attached. OK - seems I can only attach an image so guess I will need to paste it. Not my preference by the way: 


 Application Basics

   Name: Thunderbird
   Version: 45.5.0
   User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:45.0) Gecko/20100101 Thunderbird/45.5.0
   Profile Folder: Show in Finder
   Application Build ID: 20161117035322
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory

 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) imap.mail.me.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.me.com:587, alwaysSTARTTLS, passwordCleartext, true

   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

   account3:
     INCOMING: account3, , (imap) mail.simple-press.com:143, alwaysSTARTTLS, passwordCleartext
     OUTGOING: , mail.simple-press.com:25, plain, passwordCleartext, true

   account4:
     INCOMING: account4, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

   account5:
     INCOMING: account5, , (imap) mail.yellowswordfish.com:143, alwaysSTARTTLS, passwordCleartext
     OUTGOING: , mail.yellowswordfish.com:25, alwaysSTARTTLS, passwordCleartext, true

 Crash Reports
   http://crash-stats.mozilla.com/report/index/bp-08139726-f607-4df8-a324-5c6e02161021 (21/10/2016)

 Extensions
   Silvermel and Charamel XT, 2.0.1, true, [email protected]
   Theme Font & Size Changer, 49.6, true, {f69e22c7-bc50-414a-9269-0f5c344cd94c}

 Important Modified Preferences

   Name: Value

     browser.cache.disk.capacity: 358400
     browser.cache.disk.filesystem_reported: 1
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     browser.display.use_document_fonts: 0
     extensions.lastAppVersion: 45.5.0
     font.internaluseonly.changed: true
     font.minimum-size.x-western: 18
     font.name.sans-serif.x-western: Tahoma
     font.name.serif.x-western: Georgia
     font.size.variable.x-western: 18
     gfx.blacklist.direct2d: 3
     layers.acceleration.disabled: false
     mail.openMessageBehavior.version: 1
     mail.spotlight.firstRunDone: true
     mailnews.database.global.datastore.id: 8d54fc9f-c891-7148-b03a-58baea7b909
     network.cookie.cookieBehavior: 3
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1479393132
     places.history.expiration.transient_current_max_pages: 104858
     plugin.importedState: true
     privacy.donottrackheader.enabled: true

 Graphics

     Vendor ID: 0x8086
     Device ID: 0x0166
     WebGL Renderer: NVIDIA Corporation -- NVIDIA GeForce GT 650M OpenGL Engine -- 2.1 NVIDIA-10.12.68 355.10.05.05b16
     GPU Accelerated Windows: 2/2 OpenGL

     AzureCanvasBackend: skia
     AzureSkiaAccelerated: 1
     AzureFallbackCanvasBackend: none
     AzureContentBackend: quartz

 JavaScript

 Incremental GC: 1

 Accessibility

   Activated: 0
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.12
     4.12

     NSS
     3.21.3 Basic ECC
     3.21.3 Basic ECC

     NSS Util
     3.21.3
     3.21.3

     NSS SSL
     3.21.3 Basic ECC
     3.21.3 Basic ECC

     NSS S/MIME
     3.21.3 Basic ECC
     3.21.3 Basic ECC