Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I save a webpage in the firefox browser, it appears as an explorer webpage, and wont open.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by yarpino

more options

I use the same sequence of saving webpages in Firefox - 'save page' - 'webpage complete' into a file. But the saved webpage appears as an Explorer webpage instead. Once this has occurred, the webpages fail to open or don't open in the original format. Wondering why it automatically defaults to this from the Firefox web browser, and what I need to do to correct the problem.

I use the same sequence of saving webpages in Firefox - 'save page' - 'webpage complete' into a file. But the saved webpage appears as an Explorer webpage instead. Once this has occurred, the webpages fail to open or don't open in the original format. Wondering why it automatically defaults to this from the Firefox web browser, and what I need to do to correct the problem.

All Replies (2)

more options

Sounds like Firefox isn't set as the default browser for you. See this support article: https://support.mozilla.org/en-US/kb/make-firefox-your-default-browser#firefox:win10:fx48

more options

Thanks for responding. Firefox is already set as my default browser