Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Dark Grey overlay covers text area.

  • 3 replies
  • 2 have this problem
  • 3 views
  • Last reply by FredMcD

Major
Major
more options

Gentlefolks,

Recently, when I open Inkpad, on either my Windows 7 or Windows 10 platform, the text I entered from my Smart Phone appears briefly and then is covered by a dark grey overlay. The only change is my having updated to Firefox 45.0

Gentlefolks, Recently, when I open Inkpad, on either my Windows 7 or Windows 10 platform, the text I entered from my Smart Phone appears briefly and then is covered by a dark grey overlay. The only change is my having updated to Firefox 45.0
Attached screenshots

Modified by Major

Chosen solution

Fred MCD,

Thanks for the Firefox No-addons tip. I now know what was causing the issue. I had Added an Extension for Grammarily.com. I disabled same, and voila! All is well.

Thank you,

Major

Read this answer in context 👍 0

All Replies (3)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

Major
Major Question owner
more options

Chosen Solution

Fred MCD,

Thanks for the Firefox No-addons tip. I now know what was causing the issue. I had Added an Extension for Grammarily.com. I disabled same, and voila! All is well.

Thank you,

Major

FredMcD
FredMcD
more options

Contact its support site and let them know.

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.