I can't access mozilla add-ons
When I click on find add-ons firefox keeps loading and loading and the page is never loaded. All the add-ons and plugins can't be updated because firefox cannot connect to add-on site.
All Replies (7)
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?
While still in Safe Mode,
Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.
The safe mode didnt solve the problem
So here is the information Programinfo
Navn: Firefox Version: 44.0.2 Build-ID: 20160210153822 Opdateringskanal: release User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0 Multiproces-vinduer: 0/1 (standard: false) Fejlsikret tilstand: true
Fejlrapporter for de seneste 3 døgn
Rapport-ID: bp-e7835277-0200-4ac8-a0d2-1da8b2160212 Sendt: 14 timer siden
Alle fejlrapporter
Udvidelser
Navn: Adblock Plus Version: 2.6.13 Aktiveret: false ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Navn: ClipConverter Version: 1.5.2 Aktiveret: false ID: [email protected]
Navn: FootieFox Version: 2.1.26 Aktiveret: false ID: {9fb7d178-155a-4318-9173-1a8eaaea7fe4}
Navn: Greasemonkey Version: 3.6 Aktiveret: false ID: {e4a8a97b-f2ed-450b-b12d-ee082ba24781}
Navn: The Addon Bar (restored) Version: 3.2.1-signed Aktiveret: false ID: the-addon-bar@GeekInTraining-GiT
Grafik
Adapter-beskrivelse: Intel(R) HD Graphics 4600 Adapter-beskrivelse (GPU #2): NVIDIA GeForce GT 750M Adapter-drivere: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Adapter-drivere (GPU #2): nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um Adapter-RAM: Unknown Adapter-RAM (GPU #2): 4095 Asynkron panorering/zoom: ingen DirectWrite aktiveret: false (10.0.10586.0) Driver-dato: 8-4-2015 Driver-dato (GPU #2): 7-13-2015 Driver-version: 10.18.15.4248 Driver-version (GPU #2): 10.18.13.5354 Enhedsidentifikation: 0x0416 Enhedsidentifikation (GPU #2): 0x0fe4 GPU #2 aktiv: false Producentidentifikation: 0x8086 Producentidentifikation (GPU #2): 0x10de Subsys-identifikation: 07811025 Subsys-identifikation (GPU #2): 07811025 Understøtter H264-afkodning i hardware: No; Hardware video decoding disabled or blacklisted Vinduer med GPU-grafikacceleration: 0/1 Basic (OMTC) windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
Vigtige ændrede indstillinger
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.download.importedFromSqlite: true browser.download.manager.alertOnEXEOpen: true browser.places.smartBookmarksVersion: 7 browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20160210153822 browser.startup.homepage: https://www.google.dk/?gws_rd=ssl browser.startup.homepage_override.buildID: 20160210153822 browser.startup.homepage_override.mstone: 44.0.2 browser.tabs.remote.disabled-for-a11y: true browser.urlbar.userMadeSearchSuggestionsChoice: true dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 44.0.2 font.internaluseonly.changed: true gfx.crash-guard.d3d11layers.appVersion: 44.0.2 gfx.crash-guard.d3d11layers.deviceID: 0x0416 gfx.crash-guard.d3d11layers.driverVersion: 10.18.15.4248 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d9video: 2 gfx.crash-guard.status.glcontext: 2 gfx.direct3d.last_used_feature_level_idx: 0 gfx.driver-init.appVersion: 42.0 gfx.driver-init.deviceID: 0x0416 gfx.driver-init.driverVersion: 10.18.15.4248 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 javascript.options.strict: true media.gmp-eme-adobe.abi: x86-msvc-x64 media.gmp-eme-adobe.lastUpdate: 1453917624 media.gmp-eme-adobe.version: 15 media.gmp-gmpopenh264.abi: x86-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1453917633 media.gmp-gmpopenh264.version: 1.5.3 media.gmp-manager.buildID: 20160210153822 media.gmp-manager.lastCheck: 1455262272 media.hardware-video-decoding.failed: false media.webrtc.debug.aec_log_dir: C:\Users\Samuel\AppData\Local\Temp/ media.webrtc.debug.log_file: C:\Users\Samuel\AppData\Local\Temp/WebRTC.log network.auth.allow-subresource-auth: 2 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1455279228 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_bgcolor: false print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_bgimages: false print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_colorspace: print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_command: print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_downloadfonts: false print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_duplex: 1515870810 print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_edge_bottom: 0 print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_edge_left: 0 print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_edge_right: 0 print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_edge_top: 0 print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_evenpages: true print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_footercenter: print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_footerleft: &PT print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_footerright: &D print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_headercenter: print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_headerleft: &T print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_headerright: &U print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_in_color: true print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_margin_bottom: 0.5 print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_margin_left: 0.5 print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_margin_right: 0.5 print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_margin_top: 0.5 print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_oddpages: true print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_orientation: 0 print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_page_delay: 50 print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_paper_data: 9 print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_paper_height: 11,00 print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_paper_name: print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_paper_size_type: 0 print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_paper_size_unit: 1 print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_paper_width: 8,50 print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_plex_name: print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_resolution: 1515870810 print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_resolution_name: print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_reversed: false print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_scaling: 1,00 print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_shrink_to_fit: true print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_to_file: false print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_unwriteable_margin_bottom: 0 print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_unwriteable_margin_left: 0 print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_unwriteable_margin_right: 0 print.printer_\\uprint02.unv.hb.local\HBUNV_Input_Printer_SH.print_unwriteable_margin_top: 0
All the text couldnt be in one reply so here is the last:
print.printer_Brother_DCP-1510_series.print_bgcolor: false print.printer_Brother_DCP-1510_series.print_bgimages: false print.printer_Brother_DCP-1510_series.print_colorspace: print.printer_Brother_DCP-1510_series.print_command: print.printer_Brother_DCP-1510_series.print_downloadfonts: false print.printer_Brother_DCP-1510_series.print_duplex: 1515870810 print.printer_Brother_DCP-1510_series.print_edge_bottom: 0 print.printer_Brother_DCP-1510_series.print_edge_left: 0 print.printer_Brother_DCP-1510_series.print_edge_right: 0 print.printer_Brother_DCP-1510_series.print_edge_top: 0 print.printer_Brother_DCP-1510_series.print_evenpages: true print.printer_Brother_DCP-1510_series.print_footercenter: print.printer_Brother_DCP-1510_series.print_footerleft: &PT print.printer_Brother_DCP-1510_series.print_footerright: &D print.printer_Brother_DCP-1510_series.print_headercenter: print.printer_Brother_DCP-1510_series.print_headerleft: &T print.printer_Brother_DCP-1510_series.print_headerright: &U print.printer_Brother_DCP-1510_series.print_in_color: true print.printer_Brother_DCP-1510_series.print_margin_bottom: 0.5 print.printer_Brother_DCP-1510_series.print_margin_left: 0.5 print.printer_Brother_DCP-1510_series.print_margin_right: 0.5 print.printer_Brother_DCP-1510_series.print_margin_top: 0.5 print.printer_Brother_DCP-1510_series.print_oddpages: true print.printer_Brother_DCP-1510_series.print_orientation: 0 print.printer_Brother_DCP-1510_series.print_page_delay: 50 print.printer_Brother_DCP-1510_series.print_paper_data: 9 print.printer_Brother_DCP-1510_series.print_paper_height: 11,00 print.printer_Brother_DCP-1510_
bp-e7835277-0200-4ac8-a0d2-1da8b2160212
Signature mozilla::plugins::AssertPluginThread
Process Type plugin Java(TM) Platform SE 8 U65
npjp2.dll = Java(TM) Plug-in
jvm.dll = Java HotSpot(TM) = Java(TM) 2 Platform Standard
This is for Sumo's Related Bugs 1222229 RESOLVED DUPLICATE crash in mozilla::plugins::AssertPluginThread
1222036 RESOLVED INVALID Firefox 42 causes Java to crash - when applet requests permission
Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}
Version 8 Update 73 Release Date February 5, 2016 http://java.com/en/download/manual.jsp
https://java.com/en/download/help/ Java Help Center
https://support.mozilla.org/en-US/kb/update-firefox-latest-version 44.0.2
I already have the latest java update as you can see on the image and I have also the latest firefox update.
Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?
Starting the computer in safe mode didnt solve the problem