Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot Install Firefox In Windows 8.1

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

Charvin
Charvin
more options

I uninstalled Firefox and tried to reinstall it back in using the stub installer first and it failed, So i downloded the full Installer and tried to install that but it fails as well. It extracts but then shows error message that "Firefox Installer failed to work" This is the log i got :


instance of Win32_NTLogEvent { Category = 100; CategoryString = "Application Crashing Events"; ComputerName = "CharvinSoft"; EventCode = 1000; EventIdentifier = 1000; EventType = 1; InsertionStrings = {"setup.exe_Firefox", "1.0.0.0", "54336eba", "vrfcore.dll", "6.3.9600.16384", "52158fd0", "80000003", "00003466", "1bd0", "01d0c2e70befe0d8", "C:\\Users\\Charvin\\AppData\\Local\\Temp\\7zSFB3.tmp\\setup.exe", "C:\\Windows\\SYSTEM32\\vrfcore.dll", "4c8c7a72-2eda-11e5-9a3f-3c970e835e69", "", ""}; Logfile = "Application"; Message = "Faulting application name: setup.exe_Firefox, version: 1.0.0.0, time stamp: 0x54336eba \nFaulting module name: vrfcore.dll, version: 6.3.9600.16384, time stamp: 0x52158fd0 \nException code: 0x80000003 \nFault offset: 0x00003466 \nFaulting process id: 0x1bd0 \nFaulting application start time: 0x01d0c2e70befe0d8 \nFaulting application path: C:\\Users\\Charvin\\AppData\\Local\\Temp\\7zSFB3.tmp\\setup.exe \nFaulting module path: C:\\Windows\\SYSTEM32\\vrfcore.dll \nReport Id: 4c8c7a72-2eda-11e5-9a3f-3c970e835e69 \nFaulting package full name: \nFaulting package-relative application ID: "; RecordNumber = 598524; SourceName = "Application Error"; TimeGenerated = "20150720122443.000000-000"; TimeWritten = "20150720122443.000000-000"; Type = "Error"; };

Now I'm using Comodo Ice dragon as it got installed in somehow.

I uninstalled Firefox and tried to reinstall it back in using the stub installer first and it failed, So i downloded the full Installer and tried to install that but it fails as well. It extracts but then shows error message that "Firefox Installer failed to work" This is the log i got : instance of Win32_NTLogEvent { Category = 100; CategoryString = "Application Crashing Events"; ComputerName = "CharvinSoft"; EventCode = 1000; EventIdentifier = 1000; EventType = 1; InsertionStrings = {"setup.exe_Firefox", "1.0.0.0", "54336eba", "vrfcore.dll", "6.3.9600.16384", "52158fd0", "80000003", "00003466", "1bd0", "01d0c2e70befe0d8", "C:\\Users\\Charvin\\AppData\\Local\\Temp\\7zSFB3.tmp\\setup.exe", "C:\\Windows\\SYSTEM32\\vrfcore.dll", "4c8c7a72-2eda-11e5-9a3f-3c970e835e69", "", ""}; Logfile = "Application"; Message = "Faulting application name: setup.exe_Firefox, version: 1.0.0.0, time stamp: 0x54336eba \nFaulting module name: vrfcore.dll, version: 6.3.9600.16384, time stamp: 0x52158fd0 \nException code: 0x80000003 \nFault offset: 0x00003466 \nFaulting process id: 0x1bd0 \nFaulting application start time: 0x01d0c2e70befe0d8 \nFaulting application path: C:\\Users\\Charvin\\AppData\\Local\\Temp\\7zSFB3.tmp\\setup.exe \nFaulting module path: C:\\Windows\\SYSTEM32\\vrfcore.dll \nReport Id: 4c8c7a72-2eda-11e5-9a3f-3c970e835e69 \nFaulting package full name: \nFaulting package-relative application ID: "; RecordNumber = 598524; SourceName = "Application Error"; TimeGenerated = "20150720122443.000000-000"; TimeWritten = "20150720122443.000000-000"; Type = "Error"; }; Now I'm using Comodo Ice dragon as it got installed in somehow.

All Replies (1)

FredMcD
FredMcD
more options

Separate Issue; Your System Details shows;

Installed Plug-ins

VLC media player Web Plugin 2.0.6 VLC media player Web Plugin
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.