Unable to view message body after updating to TB verion 38.0.1 SOLVED known causes 1) Exchange EWS Provider addon 2) Conversations addon
Till this morning i was able to work well with TB version 37.X.X but as soon i updated successfully(as message shown to me) to version 38.0.1 nothing has been shown in the message body of any of my mail either current or past.
I have 03 accounts created in TB all were working fine till this issue. While clicking on mail only message subject & sender/receiver details are visible content of message is completely absent.
No changes have been done before or after this updation.
Pl help..........................!!!
Modified by Wayne Mery
Chosen solution
Hi, I had exactly the same problem. It happened yesterday evening CET. But I was still on 37.X.X. ! I just looked out for the update after the problem occured.
So I disabled all the addons which made my thunderbird work again properly. After enabling one by the other I found out that the "Exchange EWS Provider" addon is causing the problem. It's an addon for the lighning calender addon that lets you manage your MS Exchange calendars throught lightning. I had version 3.4.0~beta1 installed and now updated it to 3.4.0~beta2. Now everything is fine again. Unfortunately this addon has to be downloaded and installed manually so it doesn't get automated updates. Link: https://github.com/Ericsson/exchangecalendar/releases
Though I still wonder what made the beta1 version causing the thunderbird message body problem since I was still on 37.X.X and it worked perfectly until yesterday evening.
Well I hope this is helping.
Cheers 41
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Chosen Solution
Hi, I had exactly the same problem. It happened yesterday evening CET. But I was still on 37.X.X. ! I just looked out for the update after the problem occured.
So I disabled all the addons which made my thunderbird work again properly. After enabling one by the other I found out that the "Exchange EWS Provider" addon is causing the problem. It's an addon for the lighning calender addon that lets you manage your MS Exchange calendars throught lightning. I had version 3.4.0~beta1 installed and now updated it to 3.4.0~beta2. Now everything is fine again. Unfortunately this addon has to be downloaded and installed manually so it doesn't get automated updates. Link: https://github.com/Ericsson/exchangecalendar/releases
Though I still wonder what made the beta1 version causing the thunderbird message body problem since I was still on 37.X.X and it worked perfectly until yesterday evening.
Well I hope this is helping.
Cheers 41
I have the same problem and it seems to be due to the update to the Lightning calendar add-on, which was updated June 12 and is supposed to be compatible with the Thunderbird 38.0.1
I don't use the Exchange add-on mentioned above, so it must be something in Lightning.
UPDATED: WRONG! It wasn't Lightning after all. It was Thunderbird Conversations 2.8.1 I disabled it, and am now able to see body text and use my calendar too. That was what I needed. I hope it helps someone else.
Modified by ajs4now
As with ajsfornow, disabling Thunderbird Conversations 2.8.1 fixed the bug (which showed up with the update to 38.0.1) of Thunderbird not showing the body of ANY email messages, old or new.
Thanks a ton to all for support...
My TB issue has been resolved now by going to; Help|Restart with Add-ons disabled
now i am running good with below two add-ons,
TB conversations 2.9.1 Compact header 2.1.0