Firefox crashes
the plugin keeps crashing when i'm playing farmvill 2 what can I do abut it????.
All Replies (3)
We are sorry to hear that please try the following steps
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(IT is divisible not to take screenshot of your crash reporter just copy paste the ID's)
You can check for problems with current Shockwave Flash plugin versions and try this:
- check for updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration - disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
- disable hardware acceleration in the Flash plugin
See also:
Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.