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I cannot use Black Board anymore. Why?

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  • Last reply by FredMcD

imextracheese
imextracheese
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I'm a college student who uses BlackBoard for assignments. Since I did the last update, I can no longer use it. The modules all say to wait while it loads. The support person said there is a problem with Firefox and Blackboard and to use another browser. Chrome worked, but I don't like Chrome. I want my Firefox! Is there anyway for a technically challenged person to get Blackboard to work on Firefox again?

I'm a college student who uses BlackBoard for assignments. Since I did the last update, I can no longer use it. The modules all say to wait while it loads. The support person said there is a problem with Firefox and Blackboard and to use another browser. Chrome worked, but I don't like Chrome. I want my Firefox! Is there anyway for a technically challenged person to get Blackboard to work on Firefox again?

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FredMcD
FredMcD
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How do you access Black Board? Can you post a link? No Personal Information Please.

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 10.1.12 Adobe PDF Plug-In For Firefox and Netscape 10.0.0

Shockwave Flash 16.0 r0 Shockwave Flash 12.0 r0

Having more than one version of a program may cause issues.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v16.0.0.296
https://www.adobe.com/products/flashplayer/distribution3.html Shockwave Director v12.1.6.156 http://get.adobe.com/shockwave/