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Thunderbird is repeatedly crashing and I cannot access downloaded emails. Latest version. What can I do to fix this?

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  • Last reply by Wayne Mery

Navas
Navas
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Since yesterday I have been unable to access my emails in Thunderbird. Every time I try to open the program (on iMac OS X 10.9.5), it crashes repeatedly. It seems to manage to send a crash report each time. Just now I was able to read one email before it crashed but usually it doesn't even get that far. Please help! I have so much of my life stored in there and I need to be able to regain access.

Since yesterday I have been unable to access my emails in Thunderbird. Every time I try to open the program (on iMac OS X 10.9.5), it crashes repeatedly. It seems to manage to send a crash report each time. Just now I was able to read one email before it crashed but usually it doesn't even get that far. Please help! I have so much of my life stored in there and I need to be able to regain access.

Chosen solution

Please post your crash IDs here. see https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports

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Wayne Mery
Wayne Mery
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Chosen Solution

Please post your crash IDs here. see https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports

Thanks