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My firefox wont load anymore I tried uninstalling and reinstalling

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  • Last reply by guigs

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I was on Facebook and the page was taking forever to load so I closed it. I then tried to reopen it but an error message saying that Firefox was already opened. I didnt not see any running so I ran my task manager and there was nothing there. When I tried to reopen it nothing happened. I then uninstalled and re-installed and now NOTHING is happening. Please help me.....

I was on Facebook and the page was taking forever to load so I closed it. I then tried to reopen it but an error message saying that Firefox was already opened. I didnt not see any running so I ran my task manager and there was nothing there. When I tried to reopen it nothing happened. I then uninstalled and re-installed and now NOTHING is happening. Please help me.....

Chosen solution

HI LaRon02, It could be that it did not close properly. However there are also these steps to check: https://support.mozilla.org/en-US/kb/firefox-already-running-not-respondi... That will run you through the lock file an dthe file permissions on the profile folder.

When you uninstalled, did you removed the profile files in the Program Files folder under Mozilla Firefox? If so, please make sure to empty the trash bin as well.

Please post back with your results.

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Chosen Solution

HI LaRon02, It could be that it did not close properly. However there are also these steps to check: https://support.mozilla.org/en-US/kb/firefox-already-running-not-respondi... That will run you through the lock file an dthe file permissions on the profile folder.

When you uninstalled, did you removed the profile files in the Program Files folder under Mozilla Firefox? If so, please make sure to empty the trash bin as well.

Please post back with your results.