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Problems with a website

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by Roger

andy33
andy33
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On the upload files box of a website, I see the message "Activate Silverlight." When I click on it, I get a message saying "allow now" or "allow and remember." After I click on "allow now" the upload files box is blank, and the browse and upload buttons are not there.

I tried the same website in both Chrome and Internet Explorer, and they work perfectly. I am not prompted to activate anything, and all of the buttons are there.

Can someone offer a fix other than using another browser? I have Windows 8.1.

On the upload files box of a website, I see the message "Activate Silverlight." When I click on it, I get a message saying "allow now" or "allow and remember." After I click on "allow now" the upload files box is blank, and the browse and upload buttons are not there. I tried the same website in both Chrome and Internet Explorer, and they work perfectly. I am not prompted to activate anything, and all of the buttons are there. Can someone offer a fix other than using another browser? I have Windows 8.1.

Chosen solution

Hi andy33,

Did try to reset firefox as explained in this howto here ?

it's usually used to fix the most frequent problems.

Read this answer in context 👍 0

All Replies (2)

Romain
Romain
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Chosen Solution

Hi andy33,

Did try to reset firefox as explained in this howto here ?

it's usually used to fix the most frequent problems.

Roger
Roger
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If the reset mentioned above didnt solve your issue click here: https://support.mozilla.org/en-US/kb/use-silverlight-plugin-play-audio-and-video