Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Random old emails getting marked as new/unread

more options

Every now and then, Thunderbird notifies me of "new" emails in my inbox that are actually week/month old. I have no idea why this is happening nor how to make it stop and it is really getting annoying.

Mozilla Thunderbird is up to date, I am using Microsoft Hotmail for my two accounts and my ISP is Bell Canada.

Thanks in advance

Every now and then, Thunderbird notifies me of "new" emails in my inbox that are actually week/month old. I have no idea why this is happening nor how to make it stop and it is really getting annoying. Mozilla Thunderbird is up to date, I am using Microsoft Hotmail for my two accounts and my ISP is Bell Canada. Thanks in advance

All Replies (3)

more options

first off, housekeeping.

File menu (Alt+F) > compact Folders

See if that helps? Maybe yes, maybe no.

more options

Already tried that, didn't work.

Modified by JohnnyTheWolf

more options

I am still experiencing the same problem. I have tried compacting my folders again and again, to no avail.