how do I save passwords; the dialog box has no yes option
Whenever I fill in a user name then fill in a password, the dialog box appears asking if I want to save the password. There is a drop down box offering two options, to save or not to save. I choose to save which is in fact the default. However, there is no place to confirm or click ‘yes’ or ‘OK’, just the small ‘x’ in the top right corner. I click that and the box goes away, but the password is not saved!
Chosen solution
You can try to disable hardware acceleration in Firefox (you need to close and restart Firefox).
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
It is possible that there is a problem with the key3.db and signons.sqlite files that store the encrypted names and passwords in Firefox.
Rename the key3.db and signons.sqlite files in the Firefox profile folder.
You can add .old to the file names (key3.db.old and signons.sqlite.old) or move them to another folder to make it possible to undo the action.
You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.
If that has worked then you can remove the renamed files that are no longer needed.
You can use this button to go to the currently used Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
All Replies (6)
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window.
It still does not save passwords
It is possible that there is a problem with the key3.db and signons.sqlite files that store the encrypted names and passwords in Firefox.
Rename the key3.db and signons.sqlite files in the Firefox profile folder.
You can add .old to the file names (key3.db.old and signons.sqlite.old) or move them to another folder to make it possible to undo the action.
You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.
If that has worked then you can remove the renamed files that are no longer needed.
Otherwise you can rename the files to their previous names (signons.sqlite and key3.db).
? The assumption here is that I know what you are talking about! I'll simply type in the passwords as needed.
Firefox > Help > Troubleshooting Information On the left side, look for
a button next to Profile Folder labeled; Show Folder. Press it.
Your file manager will open. Close Firefox.
Look for the files key3.db and signons.sqlite.
Rename or move them. Then restart Firefox.
In the event that the passwords information is lost, you
should record all information in a separate text file somewhere else
on your hard drive. You can easily copy and paste if you need to do so.
If you are concerned about someone else looking at that file, you can
compress it using a password.
Seçilmiş Həll
You can try to disable hardware acceleration in Firefox (you need to close and restart Firefox).
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
It is possible that there is a problem with the key3.db and signons.sqlite files that store the encrypted names and passwords in Firefox.
Rename the key3.db and signons.sqlite files in the Firefox profile folder.
You can add .old to the file names (key3.db.old and signons.sqlite.old) or move them to another folder to make it possible to undo the action.
You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.
If that has worked then you can remove the renamed files that are no longer needed.
You can use this button to go to the currently used Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)