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When I try to load ANY videos, they all just 'glitch' out.

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  • 2 have this problem
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  • Last reply by cor-el

Goulding_1
Goulding_1
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On Facebook, my mouse will start to rapidly load and unload, and will display random stuff behind it?

For instance, Ill go to watch a vine, it loads up, then all of a sudden it just completely glitches out. I have never had this problem before. I have tried starting in safe mode. I have tried un-installing and re-stalling Firefox.

It also just leaves me with a blank screen when I try to watch videos on YouTube.

On Facebook, my mouse will start to rapidly load and unload, and will display random stuff behind it? For instance, Ill go to watch a vine, it loads up, then all of a sudden it just completely glitches out. I have never had this problem before. I have tried starting in safe mode. I have tried un-installing and re-stalling Firefox. It also just leaves me with a blank screen when I try to watch videos on YouTube.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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You can try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if this helps.