Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to report a company, Tuguu S.L.U., representing themselves as FireFox

more options

This company, using the FF logo, sent me the notice that follows & attempted to get me to download an executable file. It seemed a bit phishy.

You are currently browsing the web with Firefox and your Video Player might be outdated Please update to the latest version for better performance

LEGAL INFORMATION ATTENTION! PLEASE READ THIS AGREEMENT CAREFULLY BEFORE ACCESSING THE SITE AND DOWNLOADING ANY CONTENT. IF YOU USE THE SITE OR DOWNLOAD CONTENT YOU AGREE TO EACH OF THE FOLLOWING TERMS AND CONDITIONS. This is a legally binding contract between you and Tuguu SLU. By downloading, installing, copying, running, or using any content of filenaut.com, you are agreeing to be bound by the terms of this Agreement. You are also agreeing to our Privacy Policy.... This Agreement may be modified by us from time to time.... 1. The Download Process. Your download and software installation is managed by DomaIQ. DomaIQ(i) downloads the files necessary to install your software; and (ii) scans your computer for specific files and registry settings to ensure software compatibility with your operating system and other software installed on your computer. ...We may also offer to: (i) change your browser's homepage; (ii) change your default search provider; and (iii) install icons to your computer desktop.... 2. Delivery of Advertising. ...you hereby grant us permission to display promotional information, advertisements, and offers for third party products or services ..... The timing, frequency, placement and extent of the Advertising changes are determined in our sole discretion. You further grant us permission to collect and use certain aggregate information in accord with our Privacy Policy. 3. Your Obligations. ...You may not use, or export the Content in violation of applicable Spain laws or regulations. 4. Grant of License. We grant you a non-exclusive, non-transferable and non-assignable license to use the Content.... You may make only such copies of the Content as are reasonably necessary for your own use, and any copy made by you must bear the same copyright and other proprietary notices that appear on the copy furnished by us. 5. Termination. ...We may also terminate this license at any time without notice. 6. Ownership. We own all intellectual property rights in and to the Content..... 7. Disclaimer of Warranties. WE PROVIDE ALL CONTENT "AS IS," "WITH ALL FAULTS," AND WITHOUT ANY WARRANTY WHATSOEVER. ...THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE CONTENT IS WITH YOU. 8. Exclusive Remedy. IF YOU ARE DISSATISFIED ...YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITES AND CONTENT. 9. Limitations of Liability. WE ARE NOT LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES,...EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ... 10. Third-Party Advertisers. ...WE ARE NOT RESPONSIBLE FOR THE TERMS AND CONDITIONS OF ANYTHIRD-PARTY OR PARTNER WEBSITE OR OFFERS REGARDLESS OF WHETHER THE OFFER IS HOSTED BY US..... 11. Copyright Policy. Address: Bentinerfe Street nº 57 Pol. Ind. La Atalaya - Barranco de las Torres CP: 38670 Adeje - Santa Cruz de Tenerife - Spain Tuguu S.L.U Phone: + 0034 922782352 Email: [email protected] To be effective, notifications must include the following information: (i) a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed; (ii) identification of works or materials being infringed; (iii) identification of the content that is claim to be infringing including, information regarding that location of the content that the copyright owner seeks to have removed, with sufficient detail so that Tuguu SLU is capable of finding and verifying its existence; (iv) contact information about the notifying party including address, telephone number and email address; (v) a statement that the notifying party has a good faith belief that the content is not authorized by the copyright owner, its agent, or the law; and (vi) a statement made under penalty of perjury that the information provided is accurate and the notifying party is authorized to make the complaint on behalf of the copyright owner. ...it is Tuguu SLU's policy to: (i) remove or disable access to the content on Tuguu SLU's websites or content directories; and (ii) block a user who has posted infringing content two or more times from posting any further content. 12. Definition of Terms. Offers include promotions, advertisements contests and third-party software presented by our Partners and us. Personally Identifiable Information (PII) is any information that identifies or could be used to identify, contact or locate you. It also includes your credit card number. .... 13. Questions or Additional Information. If you have any questions ... contact us by writing to: Address: Bentinerfe Street nº 57 Pol. Ind. La Atalaya - Barranco de las Torres CP: 38670 Adeje - Santa Cruz de Tenerife - Spain Tuguu S.L.U Phone: + 0034 922782352 ...to contact us via e-mail, please send a message to contact@ tuguu.com 14. Laws and Jurisdiction. The present legal notice is subject to Spanish law. The user accepts that the applicable law for the website shall be Spanish law. Any type of proceeding, complaint or conflict derived from the usage or activity of this website shall be solved within the jurisdiction of the Courts of Santa Cruz de Tenerife (Spain). Tuguu SLU, reserves the right to make the necessary changes to the present terms and conditions, which will be available in the website. 15. TREATMENT OF PERSONAL INFORMATION. ...the authors understand that this Web site offers added value services and that in some occasions, a share can be charged for said services to the end user for maintenance of the Web site or said services, but never related to the acquisition of the license of a product.....

TREATMENT OF PERSONAL INFORMATION In compliance with Act15/1999, 13 December, of Protection of Personal Information and development regulation (hereinafter, the Company), holding company of this Web Site,(hereinafter, the Portal) informs you that the information obtained through the Portal will be handled by the Company, as the party in charge of the File, with the goal of facilitating the requested services, attending to queries, carrying out statistical studies...carrying out typical administrative tasks, sending information that may result of your interest through bulletins and similar publications, as well as developing sales promotion and publicity activities related to the Portal. The user expressly authorizes the use of their electronic mail address and other means of electronic communication (e.g., mobile telephone) so that the Company may use said means of communication and for the development of informed purposes. We inform you that the information obtained through the Portal will be housed on the servers of the company OVH, SAS, located in Roubaix (France). Upon providing your information, you declare to be familiar with the contents here in and expressly authorize the use of the data for the informed purposes .The user may revoke this consent at any time, without retroactive effects. The Company commits to complying with its obligation as regards secrecy of personal information and its duty to treat the information confidentially ,and to take the necessary technical, organizational and security measures to avoid the altering, loss, and unauthorized handling or access of the information, in accordance with the rules established in the Protection of Personal Information Act and the applicable law. The Company only obtains and retains the following information about visit our site: The domain name of the of the provider (ISP) and/or the IP address that gives them access to the network. The date and time of access to our website. The internet address from which the link that that leads to our web site originated. The type of browser client. The client's operating system.....The Portal uses cookies, small information files generated on the user's computer, with the aim of obtaining ...The date and time of the most recent visit to our web page. Security control elements to restricted areas.... Address: Bentinerfe Street nº 57 Pol. Ind. La Atalaya - Barranco de las Torres CP: 38670 Adeje - Santa Cruz de Tenerife - Spain Tuguu S.L.U CIF: B76539535, inscrita en el Registro Mercantil de Tenerife, Tomo:3182 Libro: 0 Folio: 73 Hoja: TF-48562 Phone: + 0034 922782352 Alternatively, if you would like to contact us via e-mail, please send a message to [email protected]

This company, using the FF logo, sent me the notice that follows & attempted to get me to download an executable file. It seemed a bit phishy. You are currently browsing the web with Firefox and your Video Player might be outdated Please update to the latest version for better performance LEGAL INFORMATION ATTENTION! PLEASE READ THIS AGREEMENT CAREFULLY BEFORE ACCESSING THE SITE AND DOWNLOADING ANY CONTENT. IF YOU USE THE SITE OR DOWNLOAD CONTENT YOU AGREE TO EACH OF THE FOLLOWING TERMS AND CONDITIONS. This is a legally binding contract between you and Tuguu SLU. By downloading, installing, copying, running, or using any content of filenaut.com, you are agreeing to be bound by the terms of this Agreement. You are also agreeing to our Privacy Policy.... This Agreement may be modified by us from time to time.... 1. The Download Process. Your download and software installation is managed by DomaIQ. DomaIQ(i) downloads the files necessary to install your software; and (ii) scans your computer for specific files and registry settings to ensure software compatibility with your operating system and other software installed on your computer. ...We may also offer to: (i) change your browser's homepage; (ii) change your default search provider; and (iii) install icons to your computer desktop.... 2. Delivery of Advertising. ...you hereby grant us permission to display promotional information, advertisements, and offers for third party products or services ..... The timing, frequency, placement and extent of the Advertising changes are determined in our sole discretion. You further grant us permission to collect and use certain aggregate information in accord with our Privacy Policy. 3. Your Obligations. ...You may not use, or export the Content in violation of applicable Spain laws or regulations. 4. Grant of License. We grant you a non-exclusive, non-transferable and non-assignable license to use the Content.... You may make only such copies of the Content as are reasonably necessary for your own use, and any copy made by you must bear the same copyright and other proprietary notices that appear on the copy furnished by us. 5. Termination. ...We may also terminate this license at any time without notice. 6. Ownership. We own all intellectual property rights in and to the Content..... 7. Disclaimer of Warranties. WE PROVIDE ALL CONTENT "AS IS," "WITH ALL FAULTS," AND WITHOUT ANY WARRANTY WHATSOEVER. ...THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE CONTENT IS WITH YOU. 8. Exclusive Remedy. IF YOU ARE DISSATISFIED ...YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITES AND CONTENT. 9. Limitations of Liability. WE ARE NOT LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES,...EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ... 10. Third-Party Advertisers. ...WE ARE NOT RESPONSIBLE FOR THE TERMS AND CONDITIONS OF ANYTHIRD-PARTY OR PARTNER WEBSITE OR OFFERS REGARDLESS OF WHETHER THE OFFER IS HOSTED BY US..... 11. Copyright Policy. Address: Bentinerfe Street nº 57 Pol. Ind. La Atalaya - Barranco de las Torres CP: 38670 Adeje - Santa Cruz de Tenerife - Spain Tuguu S.L.U Phone: + 0034 922782352 Email: [email protected] To be effective, notifications must include the following information: (i) a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed; (ii) identification of works or materials being infringed; (iii) identification of the content that is claim to be infringing including, information regarding that location of the content that the copyright owner seeks to have removed, with sufficient detail so that Tuguu SLU is capable of finding and verifying its existence; (iv) contact information about the notifying party including address, telephone number and email address; (v) a statement that the notifying party has a good faith belief that the content is not authorized by the copyright owner, its agent, or the law; and (vi) a statement made under penalty of perjury that the information provided is accurate and the notifying party is authorized to make the complaint on behalf of the copyright owner. ...it is Tuguu SLU's policy to: (i) remove or disable access to the content on Tuguu SLU's websites or content directories; and (ii) block a user who has posted infringing content two or more times from posting any further content. 12. Definition of Terms. Offers include promotions, advertisements contests and third-party software presented by our Partners and us. Personally Identifiable Information (PII) is any information that identifies or could be used to identify, contact or locate you. It also includes your credit card number. .... 13. Questions or Additional Information. If you have any questions ... contact us by writing to: Address: Bentinerfe Street nº 57 Pol. Ind. La Atalaya - Barranco de las Torres CP: 38670 Adeje - Santa Cruz de Tenerife - Spain Tuguu S.L.U Phone: + 0034 922782352 ...to contact us via e-mail, please send a message to contact@ tuguu.com 14. Laws and Jurisdiction. The present legal notice is subject to Spanish law. The user accepts that the applicable law for the website shall be Spanish law. Any type of proceeding, complaint or conflict derived from the usage or activity of this website shall be solved within the jurisdiction of the Courts of Santa Cruz de Tenerife (Spain). Tuguu SLU, reserves the right to make the necessary changes to the present terms and conditions, which will be available in the website. 15. TREATMENT OF PERSONAL INFORMATION. ...the authors understand that this Web site offers added value services and that in some occasions, a share can be charged for said services to the end user for maintenance of the Web site or said services, but never related to the acquisition of the license of a product..... TREATMENT OF PERSONAL INFORMATION In compliance with Act15/1999, 13 December, of Protection of Personal Information and development regulation (hereinafter, the Company), holding company of this Web Site,(hereinafter, the Portal) informs you that the information obtained through the Portal will be handled by the Company, as the party in charge of the File, with the goal of facilitating the requested services, attending to queries, carrying out statistical studies...carrying out typical administrative tasks, sending information that may result of your interest through bulletins and similar publications, as well as developing sales promotion and publicity activities related to the Portal. The user expressly authorizes the use of their electronic mail address and other means of electronic communication (e.g., mobile telephone) so that the Company may use said means of communication and for the development of informed purposes. We inform you that the information obtained through the Portal will be housed on the servers of the company OVH, SAS, located in Roubaix (France). Upon providing your information, you declare to be familiar with the contents here in and expressly authorize the use of the data for the informed purposes .The user may revoke this consent at any time, without retroactive effects. The Company commits to complying with its obligation as regards secrecy of personal information and its duty to treat the information confidentially ,and to take the necessary technical, organizational and security measures to avoid the altering, loss, and unauthorized handling or access of the information, in accordance with the rules established in the Protection of Personal Information Act and the applicable law. The Company only obtains and retains the following information about visit our site: The domain name of the of the provider (ISP) and/or the IP address that gives them access to the network. The date and time of access to our website. The internet address from which the link that that leads to our web site originated. The type of browser client. The client's operating system.....The Portal uses cookies, small information files generated on the user's computer, with the aim of obtaining ...The date and time of the most recent visit to our web page. Security control elements to restricted areas.... Address: Bentinerfe Street nº 57 Pol. Ind. La Atalaya - Barranco de las Torres CP: 38670 Adeje - Santa Cruz de Tenerife - Spain Tuguu S.L.U CIF: B76539535, inscrita en el Registro Mercantil de Tenerife, Tomo:3182 Libro: 0 Folio: 73 Hoja: TF-48562 Phone: + 0034 922782352 Alternatively, if you would like to contact us via e-mail, please send a message to [email protected]

Chosen solution

All Replies (2)

more options

Seçilmiş Həll

more options

I had the same problem with the same company. It was supposedly an update of 'New Player' as if that's not phishy, plus it wouldn't allow me to close it. I even rebooted and it just came right back. It's like zombie malware and I can only imagine what would have happened if I had actually let it run. I couldn't even delete the files it put on my computer in the normal way but SuperAntiSpyware's 'Uninstall Unwanted Software' tool found it and got rid of it. I can't say enough good things about SuperAntiSpyware and would recommend it to anyone with a computer.