Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since upgrading to latest version of Firefox I am unable to play videos on Packers.com, even though I have checked that all my add-ons are up to date.

  • 1 cavab
  • 2 have this problem
  • 5 views
  • Last reply by patrickmc

more options

I can play videos on youtube and other sites. At Packers.com the page loads partially, but the videos never show up - no screen, nothing. Recently upgraded to Firefox 25.0.1, and just upgraded to 26.0 - still not working.

I can play videos on youtube and other sites. At Packers.com the page loads partially, but the videos never show up - no screen, nothing. Recently upgraded to Firefox 25.0.1, and just upgraded to 26.0 - still not working.

All Replies (1)

more options

Hello hmingbrd,

Thanks for contacting Mozilla Support. It looks like the packers.com website uses Flash to display videos. Please use our plugin checker to make sure you're using the latest version of flash.

https://www.mozilla.org/en-US/plugincheck/

Please let us know if this fixes your problem.

Cheers, Patrick