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"Browser setting change" popup, but frozen. This msg sent with IE

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  • 1 has this problem
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  • Last reply by philipp

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Browser settings change warning popup is shown, but is frozen. Whether you pick keep settings or approve change and press "Yes", nothing happens. You cannot close the popup also.

Browser settings change warning popup is shown, but is frozen. Whether you pick keep settings or approve change and press "Yes", nothing happens. You cannot close the popup also.

Chosen solution

hello fcdekock, you have various malicious addons present. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

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Seçilmiş Həll

hello fcdekock, you have various malicious addons present. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware