Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i have firefox update turned off but why is there still an update done?

  • 2 cavab
  • 4 have this problem
  • 1 view
  • Last reply by alanor

more options

I have firefox 24 and have "never check for updates" turned off, but he still automatically update to version 25. I don't want to do this because of safe internet banking with KASPERSKY internet security2013. This does not work with firefox 25.

Thank you for the effort. Regards, Alan.

I have firefox 24 and have "never check for updates" turned off, but he still automatically update to version 25. I don't want to do this because of safe internet banking with KASPERSKY internet security2013. This does not work with firefox 25. Thank you for the effort. Regards, Alan.

All Replies (2)

more options

I don't know why the option to never check for Firefox updates didn't work for you (that setting is accessible from the Options window - Advanced panel). It's not a good idea to disable automatic updates, though, since those include Firefox security fixes.

You can contact Kaspersky Support to see when they will fix their add-ons to work with Firefox 25. In case it helps, I found the following thread on their forum:

more options

Thanks for the comment. Still no support for secure Internet banking with Firefox 25. A recent update for "KIS" 2014, still gives the same problem. The problem lies with Mozilla, they update too short on each other instead of every 4 to 6 weeks. Regards, Alan.