Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cant see roboform toolbar in firefox24

more options

Running Firefox 24 on Windows 7, Roboform 7.9.2.5. The Roboform addon is shown in "tools>addon manager" but cannot display the roboform toolbar. Have looked in "view>toolbars" - not there. Have uninstalled & reinstalled both firefox (&installed earlier version) and roboform, with no effect Toolbar OK in both IE10 & Chrome. I know the compatability of FF & RF has been an ongoing saga but I think I have tried all the tips in earlier forum postings Pse, can anyone help

Running Firefox 24 on Windows 7, Roboform 7.9.2.5. The Roboform addon is shown in "tools>addon manager" but cannot display the roboform toolbar. Have looked in "view>toolbars" - not there. Have uninstalled & reinstalled both firefox (&installed earlier version) and roboform, with no effect Toolbar OK in both IE10 & Chrome. I know the compatability of FF & RF has been an ongoing saga but I think I have tried all the tips in earlier forum postings Pse, can anyone help

Chosen solution

I see that you haven the last version of roboform..in see in your system details that you have roboform toolbar 7.9.1.1. Try to download the last version of roboform from here Roboform.com. You aren t the only who have this problem and this morning i install the version in the link on my laptop with firefox 24.0 and windows 7 and roboform toolbar works normally.

Read this answer in context 👍 0

All Replies (4)

more options

Seçilmiş Həll

I see that you haven the last version of roboform..in see in your system details that you have roboform toolbar 7.9.1.1. Try to download the last version of roboform from here Roboform.com. You aren t the only who have this problem and this morning i install the version in the link on my laptop with firefox 24.0 and windows 7 and roboform toolbar works normally.

more options

You are right, the version of rf that is installed according to roboform "options>version" is 7.9.2.5" ie the latest, but according to the firefox add-on manager, the toolbar version is 7.9.1.1. There seems to be no option to update just the toolbar. I am puzzled and any further advice would be appreciated.

more options

Have you already try the link in my post? today i have installed it from that link and roboform toolbar work normally

more options

Hi, you put me on the right track, when rf was updating to 7.9.2.5, it was not updating the toolbar from 7.9.1.1. I eventually managed to remove the old toolbar (dont ask me how) and reinstalled rf...... magic toolbar appeared. Many thanks for pointing me in the right direction.